Legal

Privacy Policy

Effective date: 1 March 2024

Overview

Scrimatec IT Solutions Pvt. Ltd. ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use and disclose your information when you use our website, applications, services and products (collectively, the "Services").

1. What we do with your information

When you use or purchase our Services, we collect personal information you provide, such as your name, address, email, phone number and payment information.

When you browse our platforms, we automatically collect information such as your IP address, browser type, device information and browsing behaviour through cookies or similar technologies.

With your permission, we may send you emails about our products, services, offers and updates.

2. Consent

How do you give consent? By providing personal information to complete a transaction (for example signing up, making a purchase or requesting support), you consent to our collecting and using it for that specific purpose. If we ask for your personal information for marketing or any secondary reason, we will ask for your express consent or give you the option to decline.

How do you withdraw consent? You may withdraw consent at any time by emailing info@scrimatec.com or writing to the Privacy Compliance Officer at the address below.

3. Disclosure

We may disclose your personal information:

  • if required by law;
  • if you violate our Terms of Service;
  • to protect our rights or comply with legal processes.

4. Payment

We use Razorpay (or other PCI-DSS compliant providers) to process online payments. Card data is encrypted to PCI-DSS standards, and neither we nor Razorpay store your full card details on our servers. See Razorpay's privacy policy.

5. Third-party services

We may use third-party providers (for example hosting, analytics and payment processors). They collect, use and disclose your information only as needed to provide their services to us. We are not responsible for their privacy practices; once you leave our platform or are redirected to a third-party service, this policy no longer applies.

6. Security

We follow industry best practices to protect your personal data. While no method of transmission or storage is 100% secure, we take all reasonable steps to prevent unauthorised access, disclosure, alteration or destruction.

7. Cookies

We use cookies to maintain user sessions, understand usage patterns and improve your experience. You may disable cookies in your browser, but some features may not work properly.

8. Age of consent

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependants to use our Services under your supervision.

9. Changes to this policy

We may modify this Privacy Policy at any time. Changes take effect immediately upon posting. If we make significant changes, we will notify you by email or through our platform.

10. Contact

Privacy Compliance Officer
Scrimatec IT Solutions Pvt. Ltd., Plot No. 42, Shop No. 2, Near Shani Mandir, Kanhe, Pune, Maharashtra 412106, India
Email: info@scrimatec.com